At Nyara Atelier, we strive to ensure that your orders are processed and delivered safely and efficiently. Please review our shipping policy below before placing your order.
1. Order Processing
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Coverage
We currently ship across India and selected international destinations. Shipping availability may vary depending on the delivery location.
3. Shipping Charges
Shipping charges are calculated at checkout based on the delivery location, package weight, and selected shipping method.
- Free Shipping on eligible promotional orders.
- Standard Shipping rates apply to regular orders.
- International shipping charges vary by destination country.
4. Estimated Delivery Time
Delivery timelines are estimates and may vary based on location and courier service availability.
- India: 3-7 business days
- International: 7-21 business days
5. Order Tracking
Once your order has been shipped, a tracking number and shipment details will be shared via email or SMS, allowing you to monitor your package status.
6. Delivery Delays
While we make every effort to ensure timely delivery, delays may occur due to weather conditions, public holidays, customs clearance, transportation disruptions, or other circumstances beyond our control.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Nyara Atelier will not be responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.
8. Lost or Damaged Shipments
If your order arrives damaged or is lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the courier partner to resolve the issue.
9. Customs & Duties (International Orders)
International customers may be required to pay customs duties, taxes, or import fees imposed by their country's regulations. These charges are the responsibility of the customer.
10. Contact Us
For any shipping-related questions or concerns, please contact our customer support team through our Contact Us page. We are always happy to assist you.